PHARMAFull time
Analyst Customer Facing Effectiveness
By Admin · Pharma Sales, Marketing & Commercial
HYDERABAD (IN)ONSITEPOSTED: 11/5/2026
PHARMAFull time
HIRING ORGANIZATIONSANOFIPharmaceuticals / Biotechnology
ROLE OVERVIEW
Sanofi is hiring an Analyst Customer Facing Effectiveness in Hyderabad to support commercial operations through incentive plan analysis, sales target allocation, and sales force effectiveness tracking. The role sits within the global Go-to-Market Capabilities team and requires analytical skills and commercial operations experience.
ROLE DEFINITION & RESPONSIBILITIES
- •Support the management and analysis of incentive plans to ensure they are effective and aligned with business objectives.
- •Assist in developing data-driven sales targets that drive performance and help achieve organizational goals.
- •Help create dashboards and analyze KPIs to track and monitor sales force effectiveness and efficiency.
- •Refresh reports on weekly, monthly, quarterly, or annual cycles, including quality control checks for each refresh.
- •Assist with customer profiling, segmentation, and targeting exercises that align with strategic business goals.
- •Contribute to setting up call plans based on segmentation and targeting approaches to enhance sales force efficiency.
- •Manage incentive simulations based on global policies and ensure global alignment of incentive processes.
- •Track sales targets and KPIs within the Customer Facing Hub.
QUALIFICATIONS & REQUIREMENTS
REQUIRED QUALIFICATIONS
- At least 2 years of experience in commercial operations, preferably within the healthcare or pharmaceutical industry.
- Higher education in Business Administration, Finance, or a similar field.
- Excellent knowledge of English (spoken and written).
PREFERRED QUALIFICATIONS
- •Experience within the healthcare and pharmaceutical industry.
- •Knowledge of industry-specific trends and market dynamics.
REQUIRED VERIFIED SKILLS
Incentive compensation (IC)
Javelin
Zaidyn
SalesIQ
SQL
SAS
Excel
Word
PowerPoint
English
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
ORGANIZATION CONTEXT & CULTURE
Sanofi is a global pharmaceutical company with a pipeline of R&D and new product launches. The company is organizing a Go-to-Market Capabilities (GTMC) team at the global level to drive commercial operations.
TEAM SIZE: Approximately 90,000 employees
INDUSTRY: Pharmaceuticals / Biotechnology
APPLICATION ADVISORY
Highlight your experience in commercial operations, especially within pharma or healthcare. Emphasize familiarity with incentive compensation tools like Javelin, Zaidyn, or SalesIQ, and analytical tools such as Power BI, Qlik Sense, Tableau, Smartsheet, or Alteryx. Demonstrate strong numeracy, analytical skills, and the ability to communicate complex concepts to non-technical stakeholders.
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