HEALTHCAREFull-time
Director, Customers & Market Insights
By Admin · Data Science, Analytics & AI
BANGALORE (IN)HYBRIDPOSTED: 9/13/2026
HEALTHCAREFull-time
HIRING ORGANIZATIONLABCORPBiosciences / Healthcare
ROLE OVERVIEW
Lead the development and execution of comprehensive global insights, market research, and competitive intelligence strategies for Labcorp's Biopharma Laboratory Solutions.
ROLE DEFINITION & RESPONSIBILITIES
- •Lead the design, execution, and management of global insights surveillance for Biopharma Laboratory Services (BLS).
- •Collaborate with BLS marketing and commercial teams to proactively address organizational challenges and opportunities.
- •Analyze competitive landscapes, market dynamics, and emerging trends to anticipate potential risks and market shifts.
- •Oversee multiple complex projects simultaneously, ensuring strategic alignment, quality execution, and on-time delivery.
- •Continuously improve research methodologies and tools to enhance insight accuracy and relevance
- •leverage advanced technologies to streamline data acquisition.
- •Own executive presentations for BLS NPS results and provide insight analysis and reporting for internal tools like Know Our Customer and Prospect ID.
Reporting Hierarchy: Reports to VP of Global Insights • Team size: 10-15
QUALIFICATIONS & REQUIREMENTS
REQUIRED QUALIFICATIONS
- 10-12+ years of work experience in a strategic insights capacity.
- Experience in healthcare, payor, pharmaceutical, diagnostics, medical device, or drug development industry.
- Understanding of business operations and how customer data serves as the engine for various cross-functional business decisions.
- Excellent presentation and communication skills, both written and verbal.
- Advanced Microsoft Office skills (Excel, PowerPoint, SharePoint).
- Experience with analytics and visualization tools (e.g., Tableau, Power BI, Qualtrics).
PREFERRED QUALIFICATIONS
- •Advanced degree in a business- or marketing-specific program
- •Understanding of key industry databases (e.g., UpToDate, clinicaltrials.gov, Informa suite, Definitive Health)
REQUIRED VERIFIED SKILLS
Market Research
Competitive Intelligence
Data Analysis
Stakeholder Management
Strategic Planning
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
Benefits: Comprehensive health insurance, retirement plans, professional development, wellness programs
Competitive compensation package benchmarked against top-tier global healthcare and life sciences organizations in India.
ORGANIZATION CONTEXT & CULTURE
Labcorp is a leading global life sciences company that provides vital information to help doctors, hospitals, pharmaceutical companies, researchers, and patients make clear and confident decisions.
TEAM SIZE: 50,000+ employees
INDUSTRY: Biosciences / Healthcare
Culture: Committed to inclusion, belonging, innovation, and improving health and lives globally.
EXPECTED CAREER ROADMAP
Clear career advancement opportunities into senior executive leadership positions within global marketing and insights divisions.
APPLICATION ADVISORY
Highlight your extensive experience managing global market insights and biopharma intelligence programs during your interview.
RECOMMENDED TRAINING
1/5
READY TO SUBMIT?
Verify your capability profile and matching credentials before submitting direct applications.