Territory Manager – Diabetes Care
By Admin · Pharma Sales, Marketing & Commercial
ROLE OVERVIEW
Roche Diabetes Care is a global leader in integrated diabetes management, and the Territory Manager role in Mumbai is central to ensuring its life-changing diagnostics and self-care products reach patients through robust distribution and retail channels. Reporting to the Area Sales Manager, this position combines strategic territory planning, distributor performance management, and field activation. The role directly impacts access to blood glucose monitoring, insulin delivery, and digital diabetes solutions across a competitive urban market. By translating marketing campaigns into secondary sales, managing schemes, and capturing competitor intelligence, the Territory Manager shapes Roche’s commercial footprint. For sales professionals passionate about healthcare, it offers a rare chance to work with a science-driven multinational, build deep channel partnerships, and contribute to improved diabetes outcomes while developing a long-term career in medical devices and diagnostics.
ROLE DEFINITION & RESPONSIBILITIES
- •Develop and execute monthly territory plans to achieve SKU-wise secondary sales targets across Mumbai’s retail and distribution network.
- •Monitor distributor and dealer performance, review existing coverage, and recommend appointment or termination of channel partners.
- •Drive field activation and merchandising programs designed by marketing, maintaining expense records and measuring sales impact.
- •Collect and report competitor activity, pricing moves, stock availability, and promotional material gaps to the Area Sales Manager.
- •Resolve distributor and customer complaints by coordinating with customer care and organizing dealer meetings aligned to brand strategy.
- •Ensure timely monthly collections through disciplined follow-up and submit distributor inventory requirements based on sales forecasts.
- •Maintain daily reporting of customer visits, market insights, and sales performance using Roche’s CRM and work norms.
- •Collaborate with internal teams to break down access barriers and ensure sales plans are executed with operational excellence.
QUALIFICATIONS & REQUIREMENTS
REQUIRED QUALIFICATIONS
- Bachelor’s degree in Science or Pharmacy; a postgraduate qualification such as MBA or M.Pharm is an added advantage.
- Minimum 2–3 years of proven sales experience in OTC, surgical equipment, pharmaceutical, or medical device products.
- Demonstrated track record of managing independent representatives, distributors, dealers, or agents in a healthcare market.
- Deep understanding of the Mumbai or Maharashtra diabetes care market, including retail chemists and channel dynamics.
- Strong analytical ability to track sales performance, inventory, collections, and competitor data with high accountability.
- Excellent interpersonal, negotiation, and conflict-resolution skills to influence external partners and internal stakeholders.
PREFERRED QUALIFICATIONS
- •Diabetes Care / Blood Glucose Monitoring Product Knowledge
- •Experience in Mumbai/Goa Pharmaceutical Market
- •Key Account Management with Retail Chains
- •Digital CRM Tools (Salesforce, Veeva)
- •Cross-functional Collaboration with Marketing
REQUIRED VERIFIED SKILLS
COMPENSATION & REWARDS
ORGANIZATION CONTEXT & CULTURE
Roche is actively hiring for this position.
EXPECTED CAREER ROADMAP
APPLICATION ADVISORY
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