PHARMAFull-time
Account Manager - Strategic Sales
MUMBAI (IN)REMOTEPOSTED: 8/6/2026
PHARMAFull-time
HIRING ORGANIZATIONBROWSERSTACKTechnology
ROLE DEFINITION & RESPONSIBILITIES
BrowserStack is hiring an Account Manager - Strategic Sales for its Mumbai location (Remote). The Strategic Account Manager role is focused on owning, retaining, and expanding a defined book of strategic accounts through structured farming, deep customer engagement, and long-term value creation.
Key Responsibilities
Account Ownership, Expansion & Lifecycle Expertise: Own a portfolio of strategic customers with accountability for long-term revenue growth, retention, upsell, cross-sell, and renewals across multi-product SaaS portfolios.
Executive & Technical Engagement: Engage confidently with engineering leaders, technical stakeholders, and economic buyers within engineering-led organizations.
Build Customer Partnerships: Engage customers through regular in-person meetings, including onsite visits, to strengthen relationships and accelerate account growth.
Drive Renewal & Retention Excellence: Ensure predictable renewals by reinforcing value, outcomes, and ROI ahead of contract milestones while mitigating contraction risks.
Cross-Functional Collaboration: Act as the central point of ownership across internal teams and maintain strong Salesforce hygiene to support forecasting and decision-making.
Requirements
5 - 8 years of experience explicitly aligned to Account Management, Farming, Expansion, Upsell / Cross-sell.
Willingness to work region-aligned time zones, based on customer coverage.
Passionate about tech and SaaS with extreme customer centricity and empathy.
Solid understanding of SaaS business models and comfort selling to technical audiences and executive-level stakeholders.
Bachelor’s degree required.
Based in Mumbai (Remote-first role).
REQUIRED VERIFIED SKILLS
Account Management
Strategic Sales
SaaS Expansion
Upsell
Cross-sell
Client Relationship Management
Executive Engagement
Renewal Management
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
ORGANIZATION CONTEXT & CULTURE
BrowserStack is actively hiring for this position.
INDUSTRY: Technology
RECOMMENDED TRAINING
1/5
READY TO SUBMIT?
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