PHARMAFull-time
Lead - Field Engagement Operations Support
HYDERABAD (IN)ONSITEPOSTED: 8/18/2026
PHARMAFull-time
HIRING ORGANIZATIONSANOFIPharmaceuticals / Biotechnology
ROLE DEFINITION & RESPONSIBILITIES
Core Responsibilities
Drive commercial operations excellence and optimize customer engagement strategies for field-based educational programming (speaker programs, Product Theaters, National Broadcasts, SEPs, and MEPs) across Sanofi brands and therapeutic indications.
Partner with Brand Marketing, Thought Leader Liaisons (TLLs), Medical Teams, Field Sales, Legal, and Compliance to maximize customer-facing activity impact and ensure full regulatory alignment.
Lead the annual speaker bureau setup and onboarding process, encompassing Veeva Events go-live, marketing kick-offs, budget allocations, speaker nominations, contracting, content/invitations, field configurations, and training coordination.
Conduct regular business review meetings and deliver executive dashboard presentations detailing program volume, spend, ROI trends, speaker/topic utilization, and strategic risk/opportunity analysis.
Serve as the principal SME for Commercial and Medical Events systems (Veeva CRM/Events, Salesforce.com, nomination engines, reporting platforms) and related corporate compliance policies.
Build and maintain dynamic metrics environments, dashboards, and automated reporting leveraging Veeva, Jira4Business, Power BI, and QlikSense.
Leverage AI tools, digital automation platforms, and continuous improvement methodologies to eliminate operational waste, optimize workflows, and drive scalable delivery across nearshore hubs.
Technical & Domain Standards
Comprehensive mastery of pharmaceutical commercial operations, sales force effectiveness (SFE), promotional program execution, and speaker bureau governance.
Deep knowledge of healthcare compliance standards, ethical promotional codes, and aggregate spend transparency reporting (e.g., US Sunshine Act).
Strong technical expertise across enterprise platforms: Veeva Events Management, Salesforce.com, Power BI, QlikSense, Jira4Business, Advanced Excel, and PowerPoint.
Hands-on application of AI analytics tools and digital automation workflows to enhance operational productivity.
Leadership & Cross-Functional Collaboration
Act as a change leader guiding global and nearshore cross-functional teams through operational transformations with resilience and accountability.
Mentor, train, and develop operations team members and field champions, fostering process discipline and high delivery standards.
Influence brand and commercial leadership without direct authority through data-driven recommendations and compelling executive storytelling.
Benefits & Total Rewards
Opportunity to work with a leading global healthcare innovator driving multi-product launches and pipeline transformations.
Competitive leadership compensation package benchmarked against global biopharma commercial operations standards.
Comprehensive health, wellness, and medical benefits, including a minimum of 14 weeks of gender-neutral parental leave and structured global career mobility.
REQUIRED VERIFIED SKILLS
Field Engagement Operations
Speaker Bureau Management
Commercial Operations
Veeva Events
Salesforce.com
Sales Force Effectiveness (SFE)
Power BI
Sunshine Act Compliance
Business Data Analytics
Stakeholder Management
COMPENSATION & REWARDS
₹25.0L - 40.0L per annum
ORGANIZATION CONTEXT & CULTURE
Sanofi is a global biopharmaceutical company dedicated to human health. It researches, develops, manufactures, and markets innovative therapeutic solutions with a focus on specialty care, vaccines, general medicines, and consumer healthcare products. The company aims to prevent and treat a wide range of diseases worldwide.
TEAM SIZE: Approximately 90,000 employees
INDUSTRY: Pharmaceuticals / Biotechnology
RECOMMENDED TRAINING
1/5
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