PHARMAFull-time
KOL Engagement Specialist
By Admin · Medical & Scientific Writing
BANGALORE (IN)HYBRIDPOSTED: 9/11/2026
PHARMAFull-time
HIRING ORGANIZATIONASTELLASPharmaceuticals and Life Sciences
ROLE OVERVIEW
Support compliant engagement with healthcare professionals and key external experts across congresses, events, funding, and grants while enabling efficient Medical Affairs operations.
ROLE DEFINITION & RESPONSIBILITIES
- •Execute day-to-day activities aligned with Value Team objectives
- •Support strategic priorities and resolve business challenges with cross-functional stakeholders
- •Facilitate contracting and payment of HCPs and KEEs for congresses, events, funding, and grants
- •Enter engagement information into Veeva Event Management and complete contract templates
- •Raise purchase orders and monitor timely payment processing
- •Manage event documentation, HCP/KEE travel, central inbox queries, escalations, and tight deadlines
- •Partner with Enablement Leads and other teams to identify support gaps and improvement opportunities
- •Support customer data, congress, event activities, and lead-capture reconciliation while following compliance standards
Reporting Hierarchy: Reports to the relevant Chapter Lead and works within the Customer Engagement Excellence Value Team; exact reporting manager and team size are not specified in the posting
* Role responsibilities and qualifications synthesized based on industry benchmark standards.
QUALIFICATIONS & REQUIREMENTS
REQUIRED QUALIFICATIONS
- Experience with Veeva Event Management (VEM)
- Strong understanding of pharmaceutical compliance requirements
- Excellent communication and stakeholder engagement skills
- High attention to detail and ability to manage multiple priorities under pressure
- Ability to work effectively in a global matrix organization
- Ability to follow relevant standards, policies, best practices, and Agile ways of working
PREFERRED QUALIFICATIONS
- •Understanding of global enterprise functions and strategy
- •Experience in global or cross-regional roles
- •Experience with pharma congress and event operations
- •Growth mindset and strong coachability
REQUIRED VERIFIED SKILLS
Veeva Event Management
pharma compliance
HCP engagement
KEE engagement
contract management
purchase orders
payment processing
event operations
documentation management
stakeholder management
customer data management
lead capture reconciliation
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
Benefits: Hybrid working flexibility, global collaboration, professional development, learning opportunities, and a supportive growth-oriented environment.
No salary range, salary currency, or bonus/equity amount is disclosed in the supplied posting. Compensation should be confirmed directly with Astellas during recruitment.
ORGANIZATION CONTEXT & CULTURE
Astellas is a global life sciences company focused on turning innovative science into value for patients. Its therapeutic focus includes oncology, ophthalmology, urology, immunology, and women's health, with an emphasis on transformative therapies and unmet medical needs.
TEAM SIZE: 10,000+ employees
INDUSTRY: Pharmaceuticals and Life Sciences
Culture: Astellas emphasizes innovation, integrity, impact, accountability, collaboration, courage, urgency, and outcome-focused execution. The company promotes global teamwork, inclusion, professional development, and responsible flexibility.
EXPECTED CAREER ROADMAP
The role can develop toward senior customer engagement operations, Medical Affairs operations, Value Delivery, congress and event management, or broader commercial and market-access support leadership roles.
APPLICATION ADVISORY
Highlight Veeva Event Management experience and pharma compliance knowledge; Demonstrate experience managing HCP/KEE engagements, contracts, POs, payments, and event documentation; Showcase strong attention to detail and ability to manage multiple deadlines; Emphasize global matrix collaboration and stakeholder influence; Mention experience with process improvement, Agile ways of working, and congress/event operations.
RECOMMENDED TRAINING
1/4
READY TO SUBMIT?
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