Transition Lead

By Admin

HYDERABAD (IN)HYBRIDPOSTED: 8/26/2026
PHARMAFull-time
HIRING ORGANIZATIONLONZALife Sciences / Pharmaceutical Manufacturing / Healthcare Technology
Lonza

ROLE DEFINITION & RESPONSIBILITIES

Role Overview

Transition Team Lead responsible for leading the end-to-end transition and knowledge-transfer strategy for Lonza's Global Capability Centre (GCC) in Hyderabad. The role directs wave-based process migrations while protecting business continuity, service quality, operational readiness, and successful Day 1 delivery. The position leads a team of 7 Transition Managers and coordinates stakeholders across global receiving and sending locations.

Transition Strategy & Program Leadership

Define and execute the end-to-end GCC transition strategy.
Develop and manage a wave-based transition roadmap designed to accelerate process migration while protecting business continuity and service quality.
Lead transition activities across complex global organizations and multiple migration waves.
Establish and maintain transition playbooks, knowledge-transfer approaches, readiness criteria, and governance mechanisms.
Partner with Program Management, GCC Build Leads, Technology, HR, and functional subject-matter experts to align dependencies and readiness requirements.

Team Leadership

Lead, mentor, and empower a team of 7 Transition Managers.
Coordinate transition managers working across multiple receiving and sending global locations.
Manage cross-functional global teams and direct reports across diverse geographies.
Support workforce alignment activities including ramp-up, redeployment, and training.
Drive accountability, collaboration, and consistent execution across transition workstreams.

Knowledge Transfer & Documentation

Deploy structured knowledge-capture and knowledge-transfer methodologies.
Ensure SOPs, training materials, and process maps are complete and formally signed off before transition waves progress.
Establish consistent transition documentation and process-migration standards.
Use digital and AI-supported process-documentation tools where appropriate.

Operational Readiness & Day 1 Capability

Conduct comprehensive readiness assessments across people, processes, technology, and controls.
Ensure receiving teams have the required knowledge, training, documentation, systems, and controls to achieve Day 1 operational capability.
Identify readiness gaps and coordinate remediation before wave progression.

Hypercare & Continuous Improvement

Direct hypercare planning following process migration.
Track early-life operational performance against SLAs and KPIs.
Drive rapid issue identification and resolution during post-transition stabilization.
Conduct post-transition reviews and use findings to continuously refine the transition playbook and future migration waves.

Risk & Governance

Use structured RAID frameworks to identify, assess, mitigate, and report transition risks, assumptions, issues, and dependencies.
Escalate significant transformation risks directly to program leadership and the Steering Committee.
Maintain disciplined risk-management processes throughout transition planning and execution.

Technology & Process Expertise

Work with enterprise platforms such as SAP S/4HANA ecosystems.
Apply digital and AI-supported tools for process documentation and knowledge transfer.
Understand technology, process, people, and control dependencies within global operating-model transitions.

Qualifications & Experience

8-10+ years of GBS transition experience in complex global organizations and multi-wave migrations.
Proven experience in CDMO or life-sciences environments.
Deep expertise in knowledge transfer, wave planning, transition playbooks, and hypercare management.
Demonstrated success managing cross-functional global teams, third-party service providers, and direct reports across multiple geographies.
Strong risk-management discipline using transition RAID frameworks.
Experience with workforce alignment including ramp-up, redeployment, and training.
Master's degree in Business Administration, Operations, Finance, or related field, or equivalent practical experience.
Relevant project-management or change-management certifications are advantageous.
Excellent executive-level stakeholder communication skills.
Flexibility for international travel when required to support transition waves.

Work Arrangement

Full-time position based in Hyderabad, India.
Office-first working model.
Primarily office-based, with flexibility to work remotely for approximately 20% of working time.
Relocation assistance is available for eligible candidates and their families.

Benefits & Total Rewards

Agile career and dynamic working culture.
Inclusive and ethical workplace.
Compensation programs recognizing high performance.
Benefits vary according to role and location.
Lonza provides a global benefits program with location-specific offerings.

REQUIRED VERIFIED SKILLS

GBS Transition Management
Global Process Migration
Wave Planning
Knowledge Transfer
Transition Playbooks
Hypercare Management
Operational Readiness
Day 1 Readiness
RAID Frameworks
Risk Management
Service Continuity
SLA Management
KPI Management
Process Documentation
SOP Management
Training
Workforce Alignment
SAP S/4HANA
Life Sciences
CDMO
Global Operations
Stakeholder Management
Change Management
Project Management

COMPENSATION & REWARDS

Salary: Competitive / Disclosed upon candidate shortlisting

ORGANIZATION CONTEXT & CULTURE

Lonza is actively hiring for this position.

INDUSTRY: Life Sciences / Pharmaceutical Manufacturing / Healthcare Technology

READY TO SUBMIT?

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