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Pharmacy Channel Lead- Abidjan

ABIDJAN (OTHER)HYBRIDPOSTED: 6/24/2026
PHARMAFull-time
HIRING ORGANIZATIONIQVIAHealthcare Technology & Contract Research
Iqvia

ROLE DEFINITION & RESPONSIBILITIES

Job Advert: Pharmacy Channel Lead

Industry: Global Consumer Health Leader

Location: Based in Abidjan – Ivory Coast

Employment Type: Contracted with IQVIA

About the Role

Our client, a Global Consumer Health Leader , is seeking an experienced Pharmacy Channel Lead to drive the pharmacy channel strategy, elevate commercial performance, and ensure operational excellence. This role will lead and develop the pharmacy team, strengthen in‑store visibility, and optimize commercial initiatives across the pharmacy network.

The ideal candidate is a strong leader with deep knowledge of pharmacy operations, merchandising programs, and omnichannel engagement strategies.

Key Responsibilities

Team Leadership & Development
Lead, coach, and mentor the pharmacy sales team to build capability and enhance performance
Conduct regular training sessions on product knowledge and merchandising best practices
Foster a culture of accountability, high performance, and continuous improvement
Channel Strategy & Execution
Develop and implement pharmacy channel strategies aligned with business objectives
Identify and prioritize pharmacy partners for merchandising and shelf‑rental programs
Negotiate and manage shelf‑rental agreements with regular follow‑up to ensure compliance
Merchandising & Visibility
Oversee pharmacy selection for merchandising initiatives
Ensure consistent implementation of shelf‑rental programs in line with brand guidelines
Monitor in‑store visibility, execution quality, and promotional activities
Performance Monitoring & KPIs
Track and analyze key metrics including:

– Sales growth and revenue performance

– Shelf‑rental ROI and merchandising compliance

– Market penetration and pharmacy engagement

Deliver regular performance reports with insights and actionable recommendations
Implement corrective actions where performance gaps are identified
Planning & Follow‑Up
Develop detailed action plans for all channel activities
Ensure timely and effective execution of strategies and merchandising programs
Maintain strong follow‑up systems to ensure accountability
Stakeholder Engagement
Build strong relationships with pharmacy chains, distributors, and key decision-makers
Serve as the primary point of contact for all pharmacy‑related initiatives
Omnichannel Implementation
Execute omnichannel marketing activities targeting HCPs through:

– Face‑to‑face engagement

– Remote calls

– Email and WhatsApp

– Digital platforms (e.g., HHP)

– Promotional meetings, Lunch & Learns

Drive increased pharmacist recommendation for assigned brands
Ensure products are well displayed and merchandised in all pharmacy outlets

Required Qualifications

Bachelor’s degree in Pharmacy, Life Sciences, Business, or related field (MBA or Pharmacist qualification preferred)
5+ years’ experience in pharmaceutical sales or channel management
Proven leadership experience with the ability to coach and develop teams
Strong planning, organizational, and follow‑up capabilities
Experience with merchandising and shelf‑rental programs
Excellent communication, negotiation, and analytical skills
Knowledge of regulatory requirements and compliance standards

Key Competencies

Leadership & Team Development
Strategic Thinking & Execution
Strong Planning & Follow‑Up
Commercial Acumen & Negotiation
Data‑Driven Decision Making
Relationship Management

#LI-DNP #LI-CES

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

REQUIRED VERIFIED SKILLS

Leadership & Team Development
Strategic Thinking & Execution
Strong Planning & Follow‑Up
Commercial Acumen & Negotiation
Data‑Driven Decision Making
Relationship Management

COMPENSATION & REWARDS

Salary: Competitive / Disclosed upon candidate shortlisting
Salary for this Pharmacy Channel Lead- Abidjan position is competitive and aligned with industry standards for this location.

ORGANIZATION CONTEXT & CULTURE

IQVIA is a leading global provider of advanced analytics, technology solutions, and contract research services (CRO) to the life sciences industry. The company helps pharmaceutical, biotech, and medical device clients accelerate the development and commercialization of new medical treatments through its extensive data, technology, and human expertise. Their offerings span from clinical trial design and execution to real-world evidence and commercial effectiveness.

TEAM SIZE: 87,000+ employees
INDUSTRY: Healthcare Technology & Contract Research

EXPECTED CAREER ROADMAP

Career path typically progresses from Associate, to Senior Specialist, and eventually to Manager or Lead positions within the department.

APPLICATION ADVISORY

Ensure your resume clearly showcases experience with: Leadership & Team Development, Strategic Thinking & Execution, Strong Planning & Follow‑Up. Prepare real-world examples demonstrating these skills for the interview.
RECOMMENDED TRAINING
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