PHARMAFull-time
Analyst - Operations ROI
By Admin
PUNE (IN)ONSITEPOSTED: 9/1/2026
PHARMAFull-time
HIRING ORGANIZATIONMRO CORPTechnology
ROLE DEFINITION & RESPONSIBILITIES
Role Overview
The Analyst - ROI Operations role at MRO Corp is a full-time, office-based healthcare operations position focused on managing and analysing healthcare data-entry and data-processing activities. The role supports healthcare clients by maximizing data accuracy, maintaining data integrity and meeting operational targets within defined deadlines. The successful candidate is expected to work in a detail-oriented, quality-focused and target-driven environment while contributing to operational efficiency and MRO Corp's commitment to quality service in the healthcare industry.
Work Arrangement
Full-time position.
On-site office role.
Five days per week.
Candidates must be willing and able to work across different shifts.
The role requires efficient workload management in a fast-paced and deadline-driven environment.
Core Responsibilities
Perform accurate healthcare-related data-entry activities.
Conduct data validation according to applicable healthcare regulations and established standards.
Maintain high levels of data accuracy and integrity.
Ensure compliance with established internal, client and healthcare-related standards.
Maintain and update internal databases.
Ensure database information remains accurate, consistent and of high quality.
Collaborate with team members to achieve target-oriented operational goals.
Manage assigned workloads efficiently while working under pressure and meeting deadlines.
Work across different shifts based on operational requirements.
Assist with analysis and refinement of data.
Support analysis and improvement of operational processes to enhance data accuracy.
Identify opportunities to improve processing efficiency.
Perform all assigned responsibilities with professionalism and strong attention to detail.
Data Quality & Operational Excellence
Maintain rigorous standards of data accuracy.
Identify and eliminate errors to support required quality standards.
Follow data-entry best practices and established processing techniques.
Support ongoing improvements in productivity.
Apply acquired job knowledge effectively to achieve desired project outcomes.
Use operational knowledge to support efficient and accurate healthcare data processing.
Contribute to continuous refinement of data and processes.
Key Performance Indicators
Data Accuracy: Maintain rigorous data-quality standards and work to eliminate errors that could affect healthcare data integrity and service quality.
Performance Standards: Monitor productivity and contribute to ongoing enhancements that improve operational performance.
Gathering & Implementing Job Knowledge: Evaluate acquired knowledge and apply it effectively to achieve required project outcomes.
Compliance: Remain informed about changing requirements, client expectations and organizational policy updates, and ensure assigned work continues to meet applicable requirements.
Healthcare Compliance & Domain Requirements
Maintain a basic understanding of US healthcare compliance regulations.
Demonstrate awareness of HIPAA and other relevant healthcare privacy and compliance requirements.
Perform data-entry and validation activities in accordance with applicable healthcare standards.
Maintain confidentiality and accuracy when handling healthcare-related information.
Experience in US healthcare processes is relevant to the role, including Release of Information, Claims Adjudication or Adjustment, Medical Billing and Revenue Cycle Management.
Healthcare document-retrieval experience is an additional advantage.
Technical & Functional Skills
Use Microsoft Word for documentation and written work.
Use Microsoft Outlook for professional communication and workflow support.
Use Microsoft Excel for data handling and operational tasks.
Apply knowledge of data-entry best practices and techniques.
Work with data-processing software, tools or platforms where applicable.
Maintain internal databases with consistency and attention to data quality.
Adapt quickly to productivity requirements and target-driven work processes.
Communication & Teamwork
Demonstrate proficient written communication skills.
Demonstrate effective verbal communication skills.
Collaborate effectively with team members.
Maintain professional behavior while working toward individual and team performance targets.
Communicate appropriately in a healthcare operations environment with changing client and organizational requirements.
Education & Experience
Any non-technical bachelor's degree is accepted.
Relevant degree backgrounds mentioned include B.Sc., B.Pharm, B.Com, B.A., Nursing and Life Science.
Experience requirement is 0-3 years in a relevant US healthcare process.
Relevant process experience may include Release of Information, Claims Adjudication or Adjustment, Medical Billing and Revenue Cycle Management.
Healthcare document-retrieval experience is considered an added advantage.
Professional Expectations
Maintain a high level of professionalism.
Demonstrate strong attention to detail.
Work effectively under pressure.
Manage workloads efficiently.
Adapt to different shifts.
Perform effectively in a fast-paced environment.
Meet quality, productivity and target-driven performance expectations.
Business Impact
The role contributes directly to the accuracy and integrity of healthcare data used to support MRO Corp's healthcare clients. By maintaining high-quality data, following healthcare compliance standards, meeting productivity goals and supporting process improvements, the Analyst - ROI Operations helps strengthen operational efficiency and sustain quality service delivery in the healthcare industry.
Benefits & Total Rewards
The provided job posting does not disclose salary ranges, performance incentives, insurance coverage or other detailed employee benefits. Candidates should confirm compensation, shift-related benefits, leave policies and the broader total-rewards package directly with MRO Corp during the official recruitment process.
REQUIRED VERIFIED SKILLS
Data entry
Data validation
Data integrity
Healthcare data processing
Data quality management
HIPAA awareness
US healthcare compliance knowledge
Data entry best practices
Microsoft Word
Microsoft Outlook
Microsoft Excel
Database maintenance
Written communication
Verbal communication
Attention to detail
Team collaboration
Target-oriented work
Ability to work different shifts
Fast-paced environment experience
US healthcare process experience
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
The job posting does not disclose a specific salary range. Compensation for a 0-3 year healthcare operations analyst role in Pune may vary based on relevant US healthcare experience, technical capabilities, shift requirements and the employer's internal compensation structure. Candidates with experience in Release of Information, medical billing, RCM, claims adjudication or healthcare document retrieval may have stronger experience-based positioning. The overall package may include fixed compensation and applicable benefits or performance-related components, but salary, incentives, shift allowances and benefits should be confirmed directly with MRO Corp during recruitment.
ORGANIZATION CONTEXT & CULTURE
MRO Corp is actively hiring for this position.
INDUSTRY: Technology
EXPECTED CAREER ROADMAP
The Analyst - Operations ROI role provides an entry-level to early-career pathway into US healthcare operations, healthcare information management and revenue-cycle-related processes. Professionals can build specialized expertise in healthcare data processing, HIPAA awareness, Release of Information workflows, claims processes, medical billing, RCM and healthcare document management. With strong performance in accuracy, productivity and process knowledge, employees may progress into senior analyst, quality analyst, subject-matter expert, team lead, operations supervisor or healthcare process management roles. Experience in process improvement and healthcare data analysis can also support long-term opportunities in quality assurance, compliance operations, healthcare analytics and operational excellence.
APPLICATION ADVISORY
Freshers and candidates with up to 2-3 years of experience should emphasize accurate data handling, documentation, Microsoft Excel proficiency and attention to detail. Candidates with US healthcare process experience should clearly mention Release of Information, claims adjudication, claims adjustment, medical billing, RCM or document-retrieval responsibilities and measurable productivity or accuracy achievements. Prepare for interviews by reviewing basic HIPAA concepts, healthcare data confidentiality and data-entry quality practices. Demonstrate examples of working under deadlines, meeting targets, identifying errors and maintaining accuracy in high-volume work. Highlight flexibility for rotating or different shifts, teamwork, professional communication and willingness to work in a full-time office environment five days per week.
RECOMMENDED TRAINING
1/5
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