Senior Business Development Manager

BANGALORE (IN)ONSITEPOSTED: 8/9/2026
PHARMAFull-time
HIRING ORGANIZATIONFRESHWORKSTechnology
Freshworks

ROLE DEFINITION & RESPONSIBILITIES

At Freshworks, we are looking for a high-octane, strategic, and resilient Business Development Manager to spearhead our market expansion and design the frontline pipeline strategy for our next phase of regional growth.

Key Responsibilities

Strategic Account Mapping & Pipeline Architecture: Conduct rigorous account research and market prospecting within your designated region. Map out complex organizational structures and architect a robust sales pipeline.
Executive Engagement & Persona-Led Selling: Initiate, nurture, and command conversations with high-profile executive personas and C-suite stakeholders.
Corporate Evangelism: Serve as the frontline ambassador for Freshworks, delivering compelling corporate presentations that align our capabilities with client needs.
Creative Multi-Channel Outbound Campaigns: Design and execute hyper-personalized, creative email sequences, cold-calling strategies, and targeted campaigns.
Consultative Discovery & Qualification: Use advanced, open-ended questioning frameworks to untangle customer pain points and qualify opportunities.
Data Hygiene & Sales Metrics Management: Maintain an analytical approach, tracking sales performance metrics and ensuring flawless CRM hygiene.
Internal Stakeholder Synergy: Partner closely with regional Field Sales Directors, Product Experts, and Marketing teams to orchestrate unified account-based strategies.

Skills & Qualifications

1 to 4 years of hands-on experience in a customer-facing sales, business development, or account management role, ideally within B2B SaaS.
Comfort with high-volume outbound prospecting, including structured cold calling, social selling, and account-based marketing.
Willingness to work out of our corporate office 5 days a week.
Exceptional verbal, written, and presentation skills.
Strong understanding of standard SaaS sales cycles, funnel metrics, and pipeline performance indicators.

REQUIRED VERIFIED SKILLS

B2B SaaS Sales
Outbound Prospecting
Cold Calling
Pipeline Management
Account Research
Consultative Selling
Executive Communication

COMPENSATION & REWARDS

Salary: Competitive / Disclosed upon candidate shortlisting

ORGANIZATION CONTEXT & CULTURE

Freshworks is actively hiring for this position.

INDUSTRY: Technology

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