PHARMAFull-time
Manager, Quality – Digital Systems
By Admin · Quality Assurance & Quality Control
CHENNAI (IN)REMOTEPOSTED: 9/11/2026
PHARMAFull-time
HIRING ORGANIZATIONPFIZERBiopharmaceutical / Healthcare
ROLE OVERVIEW
Own and continuously improve Veeva eQMS operations within Regulatory Quality Assurance, serving as the bridge between business stakeholders and digital quality systems. Drive GxP-compliant administration, governance, reporting, cross-functional programs, AI-enabled transformation, and quality-system modernization.
ROLE DEFINITION & RESPONSIBILITIES
- •Serve as the primary business administrator for Veeva eQMS within Regulatory Quality Assurance
- •Triage and resolve business administration requests, manage access intake and provisioning, and partner with technical teams on complex issues
- •Coordinate Veeva releases through UAT, business approvals, communications, and production deployment
- •Advise stakeholders on Veeva Vault configuration options, object relationships, dependencies, and downstream impacts
- •Represent RQA Digital Systems in enterprise programs, governance forums, and cross-functional initiatives while owning execution plans and escalations
- •Execute data extracts, queries, reporting, dashboarding, stakeholder communications, and operational documentation
- •Identify digital transformation opportunities, evaluate AI-enabled quality use cases, and support eQMS process redesign and platform evolution
Reporting Hierarchy: Reports within Pfizer Regulatory Quality Assurance Digital Systems and collaborates with Pfizer Digital, quality stakeholders, technical teams, enterprise program teams, and cross-functional business functions.
* Role responsibilities and qualifications synthesized based on industry benchmark standards.
QUALIFICATIONS & REQUIREMENTS
REQUIRED QUALIFICATIONS
- Bachelor's degree in Life Sciences, Information Systems, Computer Science, or related field with 5+ years of relevant industry experience
- Working knowledge of Veeva Vault eQMS or comparable enterprise quality/GxP system
- Understanding of Veeva Vault object relationships and configuration dependencies
- Experience working directly with business stakeholders to understand workflows and translate needs into actionable decisions
- Experience in a GxP-regulated pharmaceutical or biotech environment with quality management system knowledge
- Strong communication, analytical, problem-solving, autonomous working, and cross-functional collaboration skills
PREFERRED QUALIFICATIONS
- •Advanced degree
- •Veeva Vault business administration or business analyst experience
- •Veeva Vault configuration experience in pharma or CRO environments
- •Basic coding, scripting, SQL, Power BI, Spotfire, or similar dashboarding experience
- •Exposure to Snowflake, DSS/Dataiku, Power Automate, or related data and automation platforms
REQUIRED VERIFIED SKILLS
Veeva Vault eQMS
Veeva Vault configuration
GxP
quality management systems
regulatory quality assurance
access management
UAT
release coordination
business administration
data integrity
reporting
data queries
AI-enabled process improvement
stakeholder management
pharmaceutical compliance
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
Benefits: Professional development; quality and digital systems learning opportunities; collaborative cross-functional environment; employee support and benefits aligned with local programs
The posting does not disclose a numeric salary range or bonus/equity amount. Compensation figures have not been estimated.
ORGANIZATION CONTEXT & CULTURE
Pfizer is a global biopharmaceutical company focused on discovering, developing, manufacturing, and delivering medicines and vaccines. Its quality and digital organizations support regulated operations, data integrity, technology-enabled processes, and compliant product development.
TEAM SIZE: 80,000+ employees
INDUSTRY: Biopharmaceutical / Healthcare
Culture: Science-driven and patient-focused culture emphasizing quality, innovation, collaboration, compliance, digital transformation, and responsible use of emerging technologies.
EXPECTED CAREER ROADMAP
The role can progress into Senior Manager or Associate Director-level digital quality systems leadership, Veeva/eQMS product ownership, quality technology transformation, or broader Regulatory Quality Assurance digital strategy roles.
APPLICATION ADVISORY
Emphasize 5+ years of relevant experience and hands-on Veeva Vault/eQMS knowledge; demonstrate experience with GxP-regulated pharmaceutical or biotech quality systems; highlight business administration, access management, UAT, releases, governance, and enhancement requests; provide examples of translating stakeholder needs into system decisions; showcase AI, automation, analytics, SQL, Power BI, or dashboarding work where applicable; highlight cross-functional program ownership and autonomous problem solving.
RECOMMENDED TRAINING
1/5
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