Manager – Quality

By Admin · Quality Assurance & Quality Control

MUMBAI (IN)HYBRIDPOSTED: 10/2/2026
PHARMAFull-time
HIRING ORGANIZATIONJOHNSON & JOHNSONPharmaceuticals, Healthcare & MedTech
Johnson & Johnson

ROLE OVERVIEW

Leads Commercial Quality and Compliance for Johnson & Johnson MedTech Surgery in India and neighboring markets. Owns quality management systems, compliance, audits, post-market surveillance, distribution quality and continuous improvement across the commercial organization.

ROLE DEFINITION & RESPONSIBILITIES

  • •Lead India-wide Commercial Quality and Compliance operations for the Surgery Business Unit
  • •Act as Management Representative for JJMTI and support regional commercial quality strategies
  • •Establish and maintain local quality management systems, CAPA, risk management and compliance processes
  • •Manage audits, qualification and validation activities and quality performance improvement
  • •Oversee post-market surveillance, complaint management, adverse event reporting and Service & Repair QMS
  • •Ensure quality and compliance oversight at local distribution centers and supplier qualification/auditing
  • •Partner with authorities and industry associations on medical-device post-market surveillance requirements
  • •Develop and coach the quality team, manage organizational capability and budget, and support new product launches
Reporting Hierarchy: Reports to regional/local Commercial Quality leadership; Leads the Surgery Commercial Quality & Compliance organization and partners with cross-functional business, regulatory, supply chain and distribution teams

* Role responsibilities and qualifications synthesized based on industry benchmark standards.

QUALIFICATIONS & REQUIREMENTS

REQUIRED QUALIFICATIONS

  • Graduation or Postgraduation in Engineering or Pharma
  • 10+ years of relevant post-qualification experience
  • At least 3 years of people management experience including developing, mentoring and coaching
  • Experience in Pharmaceuticals, Healthcare and/or Medical Technology industries
  • Experience with quality management and regulatory compliance in a commercial healthcare environment

PREFERRED QUALIFICATIONS

  • •ISO 13485 Lead Auditor certification
  • •Experience with medical-device commercial quality systems
  • •Experience across regional or multi-country quality operations

REQUIRED VERIFIED SKILLS

ISO 13485 Lead Auditor
Medical Device Regulations
Regulatory Authority Engagement
Quality Strategy
People Leadership
Coaching and Mentoring
Cross-functional Collaboration

COMPENSATION & REWARDS

Salary: Competitive / Disclosed upon candidate shortlisting
Benefits: Health and wellness benefits, retirement and provident fund benefits, paid leave, professional development and employee support programs.
Highlight 10+ years of relevant post-qualification experience; demonstrate at least 3 years of people leadership; emphasize medical-device, healthcare or pharmaceutical quality experience; show hands-on experience with QMS, CAPA, audits, post-market surveillance and supplier quality; highlight ISO 13485 Lead Auditor certification if held; quantify quality improvements, compliance outcomes and team-development achievements.

ORGANIZATION CONTEXT & CULTURE

Johnson & Johnson is a global healthcare company operating across Innovative Medicine and MedTech, focused on developing healthcare solutions and technologies that address complex diseases and improve patient outcomes.

TEAM SIZE: The role emphasizes quality, compliance, healthcare innovation, continuous improvement, cross-functional partnership and development of technical and leadership capabilities.
INDUSTRY: Pharmaceuticals, Healthcare & MedTech
Culture: Rolling admissions

EXPECTED CAREER ROADMAP

No salary range is disclosed in the provided job posting. Compensation should therefore be evaluated against the employer's applicable market and level framework rather than inferred from the job title.

APPLICATION ADVISORY

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