PHARMAFull-time
Customer Support Executive - Voice
CHENNAI (IN)ONSITEPOSTED: 8/9/2026
PHARMAFull-time
HIRING ORGANIZATIONZOHOTechnology
ROLE DEFINITION & RESPONSIBILITIES
Zoho is hiring Customer Support Executives to provide voice-based technical and product support to domestic and international customers across multiple locations in Tamil Nadu including Chennai, Salem, Coimbatore, Tirunelveli, and Madurai.
Key Responsibilities
Provide voice-based support to international/domestic customers over the phone (Inbound and Outbound).
Build a rapport with customers with clear and confident communication.
Focus on customer satisfaction and first-time-resolution.
Engage with the technical team to provide faster resolutions to technical issues.
Work closely with the technical content team to identify gaps in the help module.
Should be willing to work night shifts.
Requirements
Excellent verbal and written English communication skills.
Strong customer service mindset with a focus on problem-solving.
Willingness to work in night/rotational shifts.
Open to freshers and experienced candidates.
REQUIRED VERIFIED SKILLS
Voice Support
Customer Support
Inbound Calling
Outbound Calling
Communication Skills
Problem Solving
Night Shift Availability
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
ORGANIZATION CONTEXT & CULTURE
Zoho is actively hiring for this position.
INDUSTRY: Technology
RECOMMENDED TRAINING
1/5
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