PHARMAFull-time
Clinical Support Specialist - Site Contracts Dedicated
By Admin · Clinical Research & Clinical Operations
HYDERABAD (IN)HYBRIDPOSTED: 8/27/2026
PHARMAFull-time
HIRING ORGANIZATIONSYNEOS HEALTHBiopharmaceutical / Healthcare Services
ROLE DEFINITION & RESPONSIBILITIES
Role Overview
The Clinical Support Specialist (Site Contracts Dedicated) at Syneos Health operates within the Clinical Solutions function, providing operational, administrative, and coordination support across clinical trial activities. This role plays a critical part in ensuring smooth execution of site contract processes, documentation management, and project tracking while maintaining compliance with global clinical research standards. The position requires collaboration with cross-functional stakeholders and supports project timelines, risk mitigation, and audit readiness.
Core Responsibilities
Provide administrative and operational support across clinical functions, including coordination of project documentation and communications.
Manage shared mailboxes, organize project files, track action items, and ensure timely follow-up with stakeholders.
Maintain, update, and reconcile data within clinical tracking systems and project management tools.
Monitor timelines, milestones, and deliverables; identify delays, analyze root causes, and support development of contingency plans.
Technical & Operational Execution
Perform document management activities such as creation, compilation, formatting, version control, and quality control (QC).
Support translation of documents through approved vendors and systems.
Utilize AI-enabled tools, dashboards, and automated reporting systems to support operational decision-making and workflow optimization.
Assist in Trial Master File (TMF) management, ensuring proper filing and inspection-ready documentation.
Support audits and regulatory inspections by preparing and organizing required documentation.
Compliance & Quality Standards
Ensure adherence to Standard Operating Procedures (SOPs), Work Instructions (WIs), and country-specific regulatory requirements.
Maintain accurate records, including timesheets and compliance training documentation.
Deliver high-quality outputs aligned with project requirements and organizational standards.
Cross-Functional Collaboration
Work closely with clinical operations, project management, and contract teams to support project lifecycle activities.
Communicate effectively with stakeholders to resolve issues and ensure project alignment.
Support coordination across multiple projects and functions simultaneously.
Leadership & Mentorship
Provide training and mentorship to junior Clinical Operations Associates.
Support team development and knowledge sharing within the organization.
Organizational Impact
Ensures operational efficiency and timely execution of clinical trial activities.
Supports compliance and audit readiness, minimizing regulatory risks.
Contributes to successful clinical trial delivery by maintaining organized documentation and tracking systems.
Work Environment
Hybrid working model (office-based + remote flexibility) with shift timing from 2 PM to 11 PM.
Fast-paced, collaborative environment requiring multitasking and strong organizational skills.
Company Context
Syneos Health is a global life sciences services organization with extensive experience across drug development and commercialization.
The organization emphasizes innovation, collaboration, and career development, with exposure to global clinical trials and regulatory environments.
REQUIRED VERIFIED SKILLS
Clinical Research Operations
Document Management
TMF Management
Clinical Trial Support
Project Coordination
Data Entry
Compliance
SOP Adherence
Audit Support
Clinical Tracking Systems
Risk Management
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
For professionals with 2–5 years of experience in clinical operations in India, compensation is typically aligned with mid-level CRO benchmarks. While Syneos Health has not disclosed salary details, candidates can expect competitive packages including base salary, performance incentives, and benefits such as training programs and career development initiatives. Shift-based roles may also include additional allowances depending on company policy.
ORGANIZATION CONTEXT & CULTURE
Syneos Health is a leading fully integrated biopharmaceutical solutions organization. They provide end-to-end clinical and commercial solutions designed to accelerate the development and commercialization of new therapies worldwide. The company combines clinical development, medical affairs, and commercialization expertise to help clients bring innovative treatments to patients faster.
TEAM SIZE: 25,000+ employees
INDUSTRY: Biopharmaceutical / Healthcare Services
EXPECTED CAREER ROADMAP
This role provides a strong operational foundation in clinical research, enabling progression into roles such as Clinical Trial Associate (CTA), Clinical Operations Lead, or Project Coordinator. With deeper experience in site contracts and TMF management, candidates can transition into Clinical Project Management, Regulatory Affairs, or specialized contract management roles. Exposure to global trials and cross-functional teams enhances long-term opportunities in CRO leadership and strategic clinical operations.
APPLICATION ADVISORY
Highlight your experience in clinical documentation, TMF management, and project coordination. Demonstrate familiarity with SOPs, audit processes, and clinical trial workflows. Emphasize your ability to manage multiple tasks, track timelines, and communicate effectively with cross-functional teams. Show examples of handling documentation accuracy, audit readiness, or supporting inspections to stand out.
RECOMMENDED TRAINING
1/5
READY TO SUBMIT?
Verify your capability profile and matching credentials before submitting direct applications.