PHARMAFull-time
Product Ops Analyst-I
By Admin ยท IT & Software in Life Sciences
HYDERABAD (IN)HYBRIDPOSTED: 8/19/2026
PHARMAFull-time
HIRING ORGANIZATIONSYNEOS HEALTHBiopharmaceutical / Healthcare Services

ROLE DEFINITION & RESPONSIBILITIES
Core Responsibilities & Business Analysis
Assist in gathering and documenting functional business requirements, translating business workflows into technical system solutions across enterprise applications.
Collaborate closely with cross-functional teams across clinical operations, finance, procurement, and IT to clarify business priorities and functional specifications.
Support the configuration, maintenance, and regular operational monitoring of enterprise software modules and platform tools.
Assist in end-to-end data migration initiatives, executing structured data validation, verification routines, and data quality audits.
Testing, Integration & Operational Support
Assist with cross-application integrations connecting clinical trial systems, ERP, finance, and procurement tools.
Draft test scenarios, build test scripts, and coordinate User Acceptance Testing (UAT) along with deployment support.
Troubleshoot routine application defects, triage platform errors, and escalate critical technical issues to specialized engineering squads.
Author and maintain comprehensive user guides, standard operating procedures (SOPs), and functional process documentation.
Generate basic operational dashboards and status reports leveraging reporting and business intelligence platforms.
Shift Timings & Work Environment
Operates on a regular afternoon/evening shift schedule from 2:00 PM to 11:00 PM IST in a hybrid work arrangement.
REQUIRED VERIFIED SKILLS
Business Analysis
Product Operations
Functional Requirements Gathering
User Acceptance Testing (UAT)
Test Script Development
Data Migration
SQL
Process Improvement
Technical Documentation
SOP Compliance
COMPENSATION & REWARDS
โน4.0L - 7.0L per annum
ORGANIZATION CONTEXT & CULTURE
Syneos Health is a leading fully integrated biopharmaceutical solutions organization. They provide end-to-end clinical and commercial solutions designed to accelerate the development and commercialization of new therapies worldwide. The company combines clinical development, medical affairs, and commercialization expertise to help clients bring innovative treatments to patients faster.
TEAM SIZE: 25,000+ employees
INDUSTRY: Biopharmaceutical / Healthcare Services
RECOMMENDED TRAINING
1/3
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