Senior Analyst – Clinical Study Data & CRO Performance Management
By Admin · Clinical Research & Clinical Operations
ROLE OVERVIEW
This Senior Analyst – SD Performance role sits within GSK's Data Science and Clinical Systems function in Bengaluru, the engine room behind the company's global vaccine and specialty medicine trials. The position owns the strategic, contractual and performance-management layer of GSK's clinical outsourcing model, ensuring preferred CRO partners delivering data management and clinical systems work to benchmark quality, cost and timeline standards. Because GSK's R&D pipeline spans respiratory, immunology and inflammation, oncology, HIV and infectious diseases, reliable CRO performance directly protects trial integrity and submission timelines. For professionals with clinical research or clinical systems experience, this is a rare chance to move from hands-on execution into strategic service-delivery leadership inside a top-tier global biopharma, with visibility across global stakeholders and genuine scope to shape how GSK manages its external data-science ecosystem.
ROLE DEFINITION & RESPONSIBILITIES
- •Partner with the Senior Director, Service Delivery to build and refine outsourcing and performance-management strategy for Data Management and Clinical Systems.
- •Act as N+1 approver for CRO system access and account-provisioning requests, safeguarding data privacy and access governance.
- •Manage CRO onboarding, offboarding and change requests, keeping the global CRO staff list accurate, current and audit-ready.
- •Assign role-appropriate training curricula to CRO personnel and track completion against contractual and compliance obligations.
- •Produce and publish monthly training-compliance reports for CRO partners, flagging gaps to functional leadership.
- •Chair quarterly governance meetings with CRO managers to review compliance metrics, performance trends and remediation plans.
- •Monitor CRO resource capacity, cost and timelines, escalating risks that could affect study delivery milestones.
- •Maintain SOPs, documentation and metrics dashboards supporting recurring vendor performance reviews.
QUALIFICATIONS & REQUIREMENTS
REQUIRED QUALIFICATIONS
- Biotechnology, life-science, medical, paramedical or pharmacy degree (B.Pharm, M.Pharm, PharmD, MBBS, BSc/MSc Life Sciences).
- 6–8 years of experience in clinical research, clinical information systems or business administration.
- Minimum 2 years of vendor/CRO management or outsourcing oversight responsibility.
- Working knowledge of ICH-GCP, clinical trial regulations and clinical data-management workflows.
- Exposure to clinical systems such as EDC, CTMS or safety databases.
- Strong analytical and reporting skills with dashboard proficiency (Excel, Power BI or similar).
- Excellent written and verbal communication for global stakeholder engagement.
PREFERRED QUALIFICATIONS
- •Veeva Vault or Clinical Trial Management Systems
- •Power BI / Tableau Dashboarding
- •Lean Six Sigma or Process Improvement
- •Experience with global vaccine or oncology trials
- •Vendor Audit and Inspection Readiness
REQUIRED VERIFIED SKILLS
COMPENSATION & REWARDS
ORGANIZATION CONTEXT & CULTURE
GSK (GlaxoSmithKline) is a global biopharma company with a purpose to unite science, technology, and talent to get ahead of disease together. The company focuses on the research, development, and manufacture of innovative vaccines and specialty medicines. GSK's products address a wide range of diseases, aiming to impact the health of millions worldwide.
EXPECTED CAREER ROADMAP
APPLICATION ADVISORY
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