PHARMAFull-time
Director, Customer Facing Capabilities Canada
TORONTO (CA)ONSITEPOSTED: 8/11/2026
PHARMAFull-time
HIRING ORGANIZATIONSANOFIPharmaceuticals / Biotechnology
ROLE DEFINITION & RESPONSIBILITIES
Lead and develop the Canadian Customer Facing Capabilities team spanning Sales Force Effectiveness, L&D, and CRM operations.
Act as strategic advisor to Canadian and North American GTMC leadership on field resource deployment and Go-To-Market strategies.
Localize and execute global policies for target setting, incentives, customer segmentation, and field force activity management.
Partner across GBUs, Digital, Procurement, and Finance to align commercial operations and eliminate fragmented solutions.
Drive execution of field effectiveness KPIs, tools, financial budgets, and prioritize launching support for new pipeline therapies.
REQUIRED VERIFIED SKILLS
Sales Force Effectiveness
Commercial Operations
Field Force Deployment
Complex Project Management
Change Management
Financial Acumen
COMPENSATION & REWARDS
CAD 1.5L - 2.0L per annum
ORGANIZATION CONTEXT & CULTURE
Sanofi is a global biopharmaceutical company dedicated to human health. It researches, develops, manufactures, and markets innovative therapeutic solutions with a focus on specialty care, vaccines, general medicines, and consumer healthcare products. The company aims to prevent and treat a wide range of diseases worldwide.
TEAM SIZE: Approximately 90,000 employees
INDUSTRY: Pharmaceuticals / Biotechnology
RECOMMENDED TRAINING
1/3
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