PHARMAFull-time
Clinical Project Coordinator II
By Admin · Clinical Research & Clinical Operations
BANGALORE (IN)ONSITEPOSTED: 8/26/2026
PHARMAFull-time
HIRING ORGANIZATIONLABCORPBiosciences / Healthcare
ROLE DEFINITION & RESPONSIBILITIES
Core Responsibilities
Follow applicable departmental Standard Operating Procedures (SOPs) and Work Instructions.
Complete all required training within established timelines.
Perform day-to-day operational tasks while maintaining required quality and productivity standards.
Maintain project and technical documentation accurately and appropriately.
Conduct quality checks on completed work.
Escalate issues promptly when required.
Perform additional duties assigned by management.
Monitor customer complaints, issues, and concerns and ensure appropriate resolution.
Support a culture of continuous improvement and quality.
Participate as a contributing core team member in process improvement initiatives.
Liaise effectively with team members and relevant stakeholders.
Develop an understanding of services across different operational clusters and client-specific requirements.
Manage and resolve changes, issues, and concerns of varying complexity with little to no guidance for routine/moderately complex work, while seeking guidance for complex matters.
Work Schedule
Full-time position with a 40-hour work week.
Monday through Friday schedule.
Rotational shifts.
Location: Yeshwantpur, Bengaluru, Karnataka.
Technical & Quality Standards
Compliance with departmental SOPs and Work Instructions is required.
Timely completion of mandatory training is expected.
Work must meet defined quality and productivity expectations.
Project and technical documentation must be maintained appropriately.
Quality checks must be performed on completed work.
Issues and concerns must be escalated appropriately and in a timely manner.
The role emphasizes scientific and process excellence through adherence to established procedures and seeking advice when needed to improve work quality and deliverables.
Customer & Process Excellence
Maintain a strong customer-focused approach by understanding client needs, expectations, and operating context.
Monitor and resolve customer complaints and concerns.
Contribute to process improvement and quality initiatives.
Support service understanding across different clusters and client-specific requests.
Apply planning, organization, initiative, and problem-solving skills to operational challenges.
Qualifications
Bachelor's degree in Life Science is required.
Preferred experience includes approximately two years in a quality review environment, medical technology, or medical sciences.
Strong planning, organizational, and problem-solving capabilities are expected.
Ability to demonstrate initiative and collaborate effectively with team members.
Company & Healthcare Context
Labcorp is a global provider of laboratory services, diagnostic testing, and drug development solutions.
The organization supports healthcare providers, patients, researchers, pharmaceutical companies, and health systems through laboratory science, data, technology, and diagnostic and drug-development capabilities.
The role contributes to healthcare and life-science operations through quality-focused project and service coordination.
Inclusion & Accessibility
Labcorp states that it is an Equal Opportunity Employer and supports inclusion and belonging.
The company states that employment decisions are based on business needs, qualifications, and merit.
Qualified applicants are considered without discrimination based on legally protected characteristics.
Applicants requiring disability-related assistance with online application tools can use Labcorp's accessibility support resources.
REQUIRED VERIFIED SKILLS
Bachelor's Degree in Life Science
SOP Compliance
Work Instructions
Quality Review
Quality Checks
Project Documentation
Technical Documentation
Customer Complaint Resolution
Issue Resolution
Process Improvement
Problem Solving
Planning
Organization
COMPENSATION & REWARDS
Salary: Competitive / Disclosed upon candidate shortlisting
ORGANIZATION CONTEXT & CULTURE
Labcorp is a leading global life sciences company that provides comprehensive clinical laboratory services and end-to-end drug development services. It offers a broad range of routine and specialized medical testing for patients and healthcare providers, alongside supporting pharmaceutical and biotechnology companies with nonclinical safety assessment, clinical trial management, and commercialization services.
TEAM SIZE: 75,000+ employees
INDUSTRY: Biosciences / Healthcare
RECOMMENDED TRAINING
1/5
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